About NoCallSupport

NoCallSupport enables rapid and efficient delivery of support requests to your merchants, manufacturers and service providers. For non-urgent support that can be automated without requiring human intervention, NoCallSupport enables consumers to save time and effort when seeking support on their products or services.

Participating businesses use Intrep-ID technology to send a Support Intrepid, an encrypted digital receipt of your transaction. When support/service needs to be requested, the Support Intrepid is uploaded to NoCallSupport (or the merchant site). The Intrepids are unpacked and the data sent directly to the Merchant. When the support request is completed, a confirmation is sent to you. All data is purged from NoCallSupport after it is used to create the service request.

Support Intrepids save consumers hours of time by untethering them from their merchant's call center. No need for the tiresome authentication mechanisms as well as repetitive data exchange with multiple agents.

Our Values

  • Transparency - The intrep-ID process is audited to be transparent as decribed. The Audit Results are available.

  • Efficiency - No more wasting your time. No repetitive form filling, no duplicate rekeying of data, no saying the same things over and over to get the support you want.

  • Privacy - Intrep-ID decrypts and extracts your data from the Intrepids you provide to NoCallSupport. Intrep-ID also receives your data from Merchants if you asked them to send Intrepids to you. We do two things with this data. 1. We forward your data to you in an Intrepid for future use. 2. We forward your data to your Merchant for them to use in a transaction you requested. NoCallSupport and Intrep-id then purge the data. It is not kept for backup, nor saved, held for any reasons and certainly not sold.

Some Essential Small Print

  • Your merchant is your service provider. Your service / support relationships are between you and your merchants / SPs. NoCallSupport.com is not a party to your transaction.

  • Your service provider is fully responsible for the service or product they provide you. NoCallSupport simply facilitates the delivery of your service request.

  • We are NOT an intermediary except for the purpose of decrypting your data.

  • NoCallSupport is simply a tool that facilitates the exchange; we provide a service to you with no attempt to influence your choices.

NoCallSupport Team

Girish
Girish Altekar - Founder and President

A 38 year veteran of the IT industry with experience in development, marketing and management of technology products and solutions. Graduated from companies such as Tandem, Data General, Unisys, Icon Computing, Girish has managed his small business DeepCoolClear for the last 20 years. Girish has a bachelor's in Electrical Engg From IIT, Bombay, an MS in Electrical, Computer and Systems Engg from RPI, Troy and a MBA from University of Texas at Austin.

Frank
Frank Gilbane - Advisor, Board Member

Frank is the founder and CEO of Bluebill Advisors Inc (previously Gilbane Group Inc), publisher of the Gilbane Advisor, and founder of the Gilbane Conference. Over the past 30 years he has been a software engineer, technology analyst, entrepreneur, and advisor to investors, software companies, and organizations of all sizes in multiple industries. His initial focus was on markup languages, publishing technology, and technical standards for the integration and processing of unstructured information and data for enterprise applications. Current interests include content management, digital experience, computing and publishing platforms, open web, machine learning, and blockchain applications.